Artificial intelligence, particularly tools like ChatGPT, has transformed the way we work. It can generate text in seconds, offer creative ideas, and provide answers to technical questions. It seems like an invaluable ally for many professionals.
But can we really trust it?
AI: A Misleading Confidence
More and more professionals are turning to ChatGPT to solve complex technical problems. While some of its suggestions are useful, others are completely off track, leading to costly dead ends in both time and money.
Why? Because AI assembles text statistically without truly understanding the subject. It doesn’t know when it’s wrong—and even worse, it delivers its answers with unsettling confidence.
Unconscious Incompetence: An Underestimated Risk
In psychology, Martin M. Broadwell’s model of competence describes four stages of learning:
- What I know that I know
- What I know that I don’t know
- What I don’t know that I don’t know
The third category is the most dangerous: unconscious incompetence. This is where AI permanently resides. Unlike humans, who learn from their mistakes, AI faces no consequences for its errors. It simply apologizes… before making the same mistake again.
Using AI Wisely
We’re not saying AI is useless—far from it! It’s an incredible tool for brainstorming, summarizing documents, and automating repetitive tasks. However, it should be used with caution:
✅ Always verify the information provided
✅ Cross-check sources with reliable data
✅ Avoid relying on it for critical decisions
✅ Consult an expert to validate solutions
AI… More Human Than We Thought?
In the end, isn’t AI showing a very human trait? That irresistible urge to talk, to have an opinion on everything… even when there’s nothing useful to say?
So next time ChatGPT offers you a “miracle solution,” ask yourself: Is this truly relevant, or just digital small talk?
No matter what, it’s always best to consult an expert. At Ingenious Tech, we don’t talk just for the sake of talking—we provide real solutions and support you every step of the way.